ERP and eCommerce Integration is the Foundation to YOUR BRAND
Without this key integration your eCommerce and Supply Chain teams will be overloaded with tasks and duties that could otherwise be automated. Leaving the door open for discrepancy in inventory and sales reporting, as well as lack of internal and external communications.
In todays world of eCommerce, fulfillment and supply chain, are the backend and foundation to keeping up with demand, and online sales, for brands. As 75% of online retail shopping is driven through mobile devices, automation to the On Demand model, is more important than ever.
Things to think about and questions to ask yourself:
What systems are our suppliers using? Can we use off the shelf platforms, or do we need to build in-house? Are there already built API's around an eCommerce platform, and ERP system? What is the skill-set of our current Technology, Supply Chain, and eCommerce teams that will be using and managing these systems?
Once you go to market with your brand, you are now in a 24/7 business that never stops, and never sleeps. How you keep up with the demand side will determine your customer experience, as this will effect your customers, and your internal customer service, social marketing, sales, technology, and marketing teams.
“Every industry and every organization will have to transform itself in the next few years. What is coming at us is bigger than the original internet and you need to understand it, get on board with it and figure out how to transform your business”
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